Weather & Cancellation Policy
We are a cautious and safety-focused outfitter. Our priority is your well-being. That means we occasionally cancel tours when lake conditions make it unsafe to paddle — especially when waves exceed safe limits near the sea caves.
If we cancel your tour, you will receive a 100% refund — no questions asked.
We also offer priority rebooking to groups affected by weather cancellations. You’ll get first choice on rescheduling for any future tour, even if that tour is normally sold out.
🌊 Understanding Lake Superior Conditions
East Side — Calmer, Safer Waters
Locations like Chequamegon Bay, Houghton Point, Washburn, and Barksdale are generally protected from wind and waves. Conditions here are often calm, with wave heights under 1 foot — perfect for families, beginners, and sea cave paddling with less risk of cancellation.
West Side — More Scenic, But Riskier
Areas like Meyers Beach, Roman’s Point, Sand Island, and Devil’s Island feature dramatic sea caves but also come with rougher conditions. Waves over 1 foot are common, and cancellations happen nearly 50% of the time. If you’re planning a West Side trip, we suggest building in flexibility — or choosing safer alternatives on the East Side.
💸 Refund & Cancellation Policy
- If WE cancel your tour: 100% refund
- If YOU cancel 48+ hours before launch: 90% refund
- If you cancel between 1–48 hours before launch: 50% refund
- If you cancel less than 1 hour before launch: 20% refund
- No-shows (no call before launch time): No refund
🧭 Planning Tips
- Check the weather the day before your tour
- We’ll text you if lake conditions cause changes
- For fewer cancellations, choose East Side routes like Houghton Point or Chequamegon Bay